Term and Conditions

At Phone Vibe Shop, we extend our premium protection philosophy to every aspect of your shopping experience. These Terms and Conditions outline the agreement between you and Phone Vibe Shop regarding your use of our website and services. By accessing mobilecaseonsale.com and making a purchase, you acknowledge that you have read, understood, and agree to be bound by these terms.

1. Website Usage and Access

1.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our services. By using our website, you represent that you meet these requirements.

1.2 Account Responsibility

If you create an account with us, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and current information
• Notifying us immediately of any unauthorized use

1.3 Prohibited Activities

You agree not to:

• Use our website for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Use automated systems to extract data without permission
• Submit false or misleading information

2. Products and Services

2.1 Product Description

Phone Vibe Shop specializes in premium phone protection products including:

• CarbonShield Series: Advanced carbon fiber protection
• Extreme Series: Maximum impact resistance
• Crystal Series: Clear, minimalist protection
• Accessories: Complementary protection products

We make every effort to display our products accurately, but colors may vary slightly due to monitor settings.

2.2 Product Availability

We serve customers worldwide except:

• Specific Asian countries (as determined by our shipping policy)
• Remote areas where delivery is not feasible

3. Orders and Payment

3.1 Order Process

When you place an order:

• You receive an order confirmation email
• We process orders within 1-2 business days after payment confirmation
• You receive a tracking number once your order ships
• All orders are subject to availability and verification

3.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

3.3 Pricing and Currency

All prices are listed in US dollars. We reserve the right to adjust prices due to market conditions, though we will honor the price at the time of order confirmation.

3.4 Order Cancellation

You may cancel your order within 24 hours of placement, provided it hasn’t entered the processing stage. Contact our customer service team immediately for cancellation requests.

4. Shipping and Delivery

4.1 Shipping Methods

We offer two shipping options:

• Standard Shipping ($12.95): Via DHL or FedEx – 10-15 business days after shipping
• Free Shipping: Via EMS for orders over $50 – 15-25 business days after shipping

4.2 Delivery Responsibilities

Once we provide your tracking number and the carrier accepts the package, the risk of loss passes to you. You are responsible for:

• Providing accurate shipping information
• Being available to receive deliveries
• Inspecting products upon delivery
• Reporting any delivery issues within 48 hours

4.3 Delivery Delays

While we strive for timely delivery, we are not responsible for delays caused by:

• Customs processing
• Weather conditions
• Carrier issues
• Incorrect address information

5. Returns and Refunds

5.1 Return Eligibility

We accept returns within 15 days of delivery, provided:

• Product is in original, unused condition
• Original packaging is intact and included
• All protective films and tags remain in place
• Proof of purchase (order number) is provided

5.2 Non-Returnable Items

The following items cannot be returned:

• ACCESSORIES category items (due to hygiene reasons)
• Opened or used screen protectors and privacy filters
• Customized or personalized cases
• Items purchased during clearance or final sale events

5.3 Return Process

To initiate a return:

1. Contact customer service within 15 days of receipt
2. Receive return authorization and instructions
3. Package items with original packaging
4. Include return authorization number visibly
5. Use trackable shipping method

5.4 Refund Processing

Refunds are processed as follows:

• Processing time: 3-5 business days after we receive your return
• Bank processing: Additional 5-10 business days
• Total expected time: 8-15 business days
• Original shipping fees are non-refundable unless return is due to our error

6. Intellectual Property

6.1 Ownership

All content on mobilecaseonsale.com, including:

• Logos, trademarks, and brand names
• Product designs and images
• Website content and layout
• Product series names (CarbonShield, Extreme, Crystal, etc.)

are the property of Phone Vibe Shop and protected by intellectual property laws.

6.2 Usage Restrictions

You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or logos without authorization
• Reverse engineer our products or systems
• Use our content for commercial purposes without license

7. Liability and Limitations

7.1 Product Liability

Our products are designed for device protection, but we cannot guarantee prevention of all damage under extreme conditions. Our liability is limited to the product purchase price.

7.2 Service Interruptions

We are not liable for:

• Temporary website unavailability
• Technical issues beyond our control
• Third-party service interruptions
• Force majeure events

7.3 Maximum Liability

In no event shall Phone Vibe Shop’s total liability exceed the amount you paid for the products in question.

8. Privacy and Data Protection

We respect your privacy and protect your personal information in accordance with our Privacy Policy. We collect only necessary information to process your orders and improve your shopping experience.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

10. Governing Law

These Terms and Conditions are governed by the laws of the Commonwealth of Pennsylvania, United States. Any disputes shall be resolved in the courts of Philadelphia County.

11. Contact Information

12. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and Shipping & Returns Policy, constitute the entire agreement between you and Phone Vibe Shop regarding your use of our services and purchase of our products.